IT CONNECT

Conversational support delivered in their time, their way, never more than a tap away!

Mobile App

Work races on, and pausing isn't an option, especially for your end-users needing critical IT support. Let IT-Connect be their on-the-go support partner wherever their work schedule takes them.

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Desktop App

Let your users access hassle-free support directly from the comforts of their desktop screen whenever they need it.

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MS Teams Integration

Why step out when your users can get things done right from their MS Teams? Let them raise tickets, get updates, and chat with your IT team without ever leaving their work hangout spot.

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Built Cross-Platform

Empower your users to connect with your tech through a user-centric ecosystem.

FEATURES

Making every user interaction smoother, smarter, and swifter!

Always On Support

Accessing support is now as easy as ordering pizza. Let users report issues instantly from anywhere, on any channel (Mobile, Desktop, MS Teams). Follow the progress in real-time for the smoothest support experience they’ll ever have.

Smooth Switching

Upgrade from outdated communication methods to real-time chat, for immediate tech assistance and resolution.

Instant Chat

Our mobile app offers exceptional support, enabling users to easily manage tickets and chat with techs for quick solutions, anytime, anywhere.

Stay in the know

Real-time updates at your end-users’ fingertips—Equip your team to keep users informed and engaged with updates on requests, outages, and maintenance.

Receive feedback in the moment

Improve service quality through instant user feedback, linking it to tech performance for continuous enhancement.

Always On Support

Accessing support is now as easy as ordering pizza. Let users report issues instantly from anywhere, on any channel (Mobile, Desktop, MS Teams). Follow the progress in real-time for the smoothest support experience they’ll ever have.

Smooth Switching

Upgrade from outdated communication methods to real-time chat, for immediate tech assistance and resolution.

Instant Chat

Our mobile app offers exceptional support, enabling users to easily manage tickets and chat with techs for quick solutions, anytime, anywhere.

Stay in the know

Real-time updates at your end-users’ fingertips—Equip your team to keep users informed and engaged with updates on requests, outages, and maintenance.

Receive feedback in the moment

Improve service quality through instant user feedback, linking it to tech performance for continuous enhancement.

All you need for an elevated user experience, plus more.

Announcement for instant broadcast

SSO login for easy access

Ticket templates for every issue

Announcement for instant broadcast

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

SSO login for easy access

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

Ticket templates for every issue

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

Announcement for instant broadcast

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

SSO login for easy access

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

Ticket templates for every issue

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

IT-Connect

Empowering conversations, streamlining support, and exceeding user expectations.

Try for free now!