Heads up! New pricing takes effect from November 1st, 2025 onwards.
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Add multiple users to a single ticket conversation with thread-level and
ticket-level access.
Improved SLA configurations with multi-level escalation and notifications.
Built-in knowledge base with customer
self-service portal.
Track asset information from the integrated RMM.
Catalog for customers to order your products and services through a self-service portal.
Sync your subscriptions from distributors and marketplaces and automate billing.
Schedule tickets, activities, and sync your Outlook and Gmail calendars.
Fully automate your dispatch process with agentic AI.
Support your customers through Text messaging.
Slack connect to support customers through Slack.
Create one-time or recurring tasks for techs.
Improved project management module with customer collaboration.
DeskDay API access for Tickets and Billing.
Achieving SOC compliance.
Achieving ISO ISMS and PIMS compliance
Virtual agent to attend your overflow or after-hours calls from customers.
