Zero-touch Automation in your Service Desk.

Service Desk Workflow Automation is Live! Effortlessly save hours with zero-click ticket routing, SLA tracking, ticket updates and more.

From legacy to legendary:
Why DeskDay changes the PSA game

Empowering your techs to deliver faster, smarter and efficient support to your end users with the power of AI 

PSAs are stuck in the past

They’re slow, complex, and costly—forcing you to work around their inefficiencies rather than helping.

DeskDay solves it all

DeskDay's PSA power up your support delivery with AI and workflow automation, providing multichannel support that streamlines everything from ticket management to billing.

Modern Intelligent PSA

Conversational Service Desk

Skip slow emails and calls—resolve tickets faster with in-app chat.

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Unified multi-channel support for techs & end-users

Give techs flexible ticket management across desktop and mobile. End-users can seek support via Teams, mobile, web, email, or desktop.

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Ticketing through Microsoft Teams

End-users can create, track, and reply to tickets without leaving Teams. 

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Project management

Simplify project management with conversations, task tracking, milestones, and invoicing all in one place. 

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Billing & contract management

Automatically generate invoices by linking timesheets, contracts, and work logs. 

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Announcement for outages and updates

Update users without the spam. Use multi-channel alerts to notify them about outages and maintenance. 

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Helena AI

The future of IT support, powered by AI 

Meet Helena: Your AI-powered companion built right into DeskDay. From drafting replies and recommending solutions to analysing sentiment and creating resolution notes, Helena helps your techs respond faster, work smarter, and document effortlessly- all in real time. 

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Spencer A. Heath
Technical Systems Engineer, Progressive Technologies

"Super fast, easy, and responsive! With exciting new integrations and features on the way, I can see DeskDay quickly becoming a PSA leader."

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David Grissom
CEO, Grissom Technology

“Very responsive! Has an end-user app which is huge in this industry. The chat-based Service Desk is super fast. Every chat shows up on your end-user application instantly!”

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