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CSA (CONVERSATIONAL SERVICE AUTOMATION)
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Conversational ticketing experience for your tech to deliver faster resolutions and support.
Your tech's service desk companion on the move to deliver on-the-go support from anywhere.
First-ever built-in multi-channel end-user application within a PSA.
Accelerate your response time by working on up to 7 tickets at a time with end-users through chat.
Empower your Helpdesk team to deliver exceptional service with multi-channel ticketing.
"Super fast, easy, and responsive! With exciting new integrations and features on the way, I can see DeskDay quickly becoming a PSA leader."
“Very responsive! Has an end-user app which is huge in this industry. The chat-based Service Desk is super fast. Every chat shows up on your end-user application instantly!”
The ultimate team-up with your MSP tool stack!